Step-by-step guides

Structured guides for common SEND situations in England. Each step explains what to think about and offers a suggested question for the assistant (with official citations). Not formal legal advice.

• EHC needs assessment & EHCP

  A step-by-step path through SEN Support, requesting an assessment, and what happens next — with suggested questions for the assistant at each stage.

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• School exclusion & SEND

  Understand fixed-term and permanent exclusion, how SEND and EHCPs affect what schools must do, and options if your child is excluded — with suggested questions for the assistant at each stage.

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• SEND mediation

  When mediation may help resolve disagreements with the local authority about SEND, how it fits with appeals, and what to expect — with suggested questions for the assistant at each stage.

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• SEND Tribunal & appeals overview

  An overview of appealing to the First-tier Tribunal (Special Educational Needs and Disability) in England — what can be appealed, mediation, deadlines, and preparing your case — with suggested questions for the assistant at each stage.

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For a quick question you can also open chat directly, or see glossary and help & signposting.